Job details

Duty Manager

Edinburgh & The Lothians Ref: 105662

Are you looking for a new, exciting challenge in 2020? Then this might be the job for you! I am recruiting for a Hotel Duty Manager for a 5-star property in East Lothian. Situated on the beautiful East Lothian coastline with stunning viewing across the countryside, working here is a delight.
What will your day look like?

Reporting directly to the General Manager, you will be responsible for the smooth running of the hotel while on shift.
Managing and leading the team and having a very hands on approach
Having a professional and friendly manner for guests and the team.
Dealing with guest queries and complaint handling
Scheduling the team rota
Regularly liaising with other hotel departments (restaurant, housekeeping etc)
Manage and complete all duty management and tasks for the smooth running of the business.
Wowing your guests!
Be a clear and concise communicator with strong leadership qualities

What skills do you need?

Strong communication and organisational skills
Calm under pressure and problem solve quickly.
Time management and comfortable multitasking

What will make you the perfect fit?

At least 2 years’ experience working in a 5-star environment
Previous duty manager or supervisory experience
A background in F&B
Knowledge of Front Office is advantageous
Flexible with working patterns (some split shifts)
A desire to progress and improve your knowledge and skills
Comfortable leading a team
Amazing customer service skills
A team player who is positive and promotes team spirit
Excellent command of the English language, both verbal and written
A full clean UK Driver’s License required

And now for the best bit!!

A Salary of £25,650 up to £26,000
28 days holidays
Equal share of the tips
Meals on duty

If this role is something that intrigues you, please get in contact! Send your CV today!
This vacancy is being advertised on behalf of Stafffinders who are operating as an employment agency.

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